HELP & FAQ
Everything you need to discover campaigns, submit proof, understand your points and manage your Coforyou account.
WHAT CAN WE HELP WITH?
7 ANSWERS
Discover an eligible campaign, complete your purchase through the named brand or marketplace, then return to Coforyou with your proof of purchase. Once reviewed, eligible points or rewards are added to your account.
Through the brand or marketplace named on the campaign page. A purchase made anywhere else cannot be matched to the campaign, even when the product is identical.
An itemised receipt or order confirmation showing the brand, the purchase date, the order total, and the order or receipt number. Keep the whole receipt visible — do not crop the date, the items or the total.
Your claim stays open and moves to Information Required. You will see exactly what is missing under Purchase Claims, and you can add it there — nothing needs to be started again, and your original submission date is kept.
After your claim has been reviewed. You can follow its progress under Purchase Claims in your member account: a claim moves from under review to approved, and approved points are added to your balance.
Results are published on the public winners page and recorded under Giveaway Entries in your member account. If you are selected, follow the collection steps shown on your entry before the stated deadline.
Use the password reset link on the sign-in page. If the link has expired, or the email never arrives, contact support with the address you registered and we will help you recover access.
PERSONAL SUPPORT