Terms of Use

1. About these terms

This site is operated by Coforyou Sdn Bhd, company no. 202501016081 (1617496-U), registered at A-02-02, Kompleks Perindustrian Emhub, Persiaran Surian, Seksyen 3, Taman Sains Selangor, Kota Damansara, 47810 Petaling Jaya, Selangor. Using the site means you accept these terms.

Campaigns have their own rules in addition to these. Where the two differ on a campaign matter, the Campaign Terms apply.

2. Your account

You are responsible for what happens under your account, and for keeping your sign-in details to yourself. Tell us promptly if you think someone else has access to it.

Register with accurate details. Your name has to match the identity documents we may ask for before releasing a prize, so a nickname on the account can hold up a delivery.

You can close your account at any time. Closing it forfeits any unredeemed points and any prize not yet collected.

3. Points, tiers and rewards

Points have no cash value, cannot be exchanged for money, and cannot be transferred between accounts. They are a record of participation, not a currency you own.

Points are credited in two stages and are only spendable once the second stage completes. The Campaign Terms explain this in full.

Membership tiers are assessed on qualifying points over a review period, and your account shows the date of your next review. A tier can go down as well as up. Rewards available for redemption change over time and are subject to availability.

4. Using the site

Use the site as intended. Do not attempt to break into it, scrape it at scale, interfere with its operation, or use it to break the law.

5. Content and intellectual property

The site’s design, text, photography and the Coforyou name and marks belong to us or our licensors. Partner brand names and logos belong to those brands and appear here with permission for the campaigns they relate to.

When you upload a receipt or send us a message, you keep ownership of it. You give us permission to use it for assessing your claim, reconciling it with the partner brand, and meeting our record-keeping obligations.

6. Where you buy, and who you are buying from

Campaigns work one of two ways, and which one you are in decides who you are buying from. The campaign’s own page says which.

WHEN YOU ORDER ON THIS SITE, you are buying from us. We take the order, take the payment and arrange delivery, and the sale is a contract between you and Coforyou Sdn Bhd on the terms in sections 10 to 13 below.

WHEN A CAMPAIGN SENDS YOU ELSEWHERE — to a partner brand’s own store, or its listing on a marketplace — that purchase is a contract between you and that seller, on their terms. Questions about the product, its delivery, returns or refunds go to them, not to us. What we are responsible for in that case is the campaign: assessing your claim fairly against the published rules, crediting points correctly, and running the draw and prize collection as described.

7. Availability and changes

We do not promise the site will always be available or uninterrupted. We may change, suspend or withdraw parts of it, and we may update these terms. Where a change materially affects your points, tier or an open claim, we will tell you.

8. Governing law and disputes

These terms are governed by the laws of Malaysia, and disputes are subject to the Malaysian courts.

9. Contact

Questions about these terms, your account, an order or a claim can be sent through the contact form on this site, or by WhatsApp to 011-3311 8066.

Questions specifically about your personal information go to privacy@coforyou.co — see the Privacy Policy.

10. Ordering from us

Prices are in Malaysian Ringgit and include any tax that applies. What you pay is what the campaign’s page and the checkout show, including the campaign’s own tiered or bundle pricing; the checkout total is the one that counts.

Placing an order is an offer to buy, not yet a sale. YOUR ORDER IS ACCEPTED WHEN YOUR PAYMENT SETTLES, and that is the point at which we owe you the goods. Until then nothing is reserved for you.

Stock is limited per campaign and is checked twice — when you place the order, and again when you start paying. Because nothing is held between those moments, an item can sell out while you are at the payment page. If that happens we will contact you and refund the difference or the order.

11. Paying

Payment is taken through a licensed payment gateway. When you pay, you leave this site for the gateway’s own secure page and return once it is done. WE NEVER SEE OR STORE YOUR CARD DETAILS — they are entered on the gateway’s page, not ours. What we keep is the outcome: the amount, the time, a reference, and whether it succeeded.

A payment attempt is valid for 15 minutes. If you do not finish in that time the attempt is closed and you start a new one from your order — nothing is charged and nothing is lost.

The gateway is named on the payment page. We currently use iPay88, with Billplz as an alternative on some orders.

12. Delivery

We deliver within Malaysia. Shipping is priced per campaign and by region — West Malaysia and East Malaysia are charged differently — and some campaigns make delivery free above a stated spend or quantity. The fee, and any free-shipping threshold, are shown in the checkout before you pay.

You are responsible for the delivery address you confirm. If it is wrong or incomplete and the parcel is returned to us, we will contact you to arrange re-delivery, which may be chargeable.

Dispatch times are set per campaign, because what we are shipping and who is shipping it differ from one campaign to the next — the campaign’s own page tells you. Once your parcel is handed over, the courier and the tracking number appear on your order page.

GOODS ARE AT OUR RISK UNTIL THEY REACH YOU. If a parcel is lost or damaged on its way, that is ours to sort out with the courier, not yours — but tell us within 7 days of the delivery date shown on your order so we can still raise it with them.

13. Cancelling, returns and refunds

If something is wrong with your order, tell us through the contact form or by WhatsApp with your order number. We assess it, and where a refund is agreed we return the money by the same method you paid with, and record it against your order — you will see the order marked as refunded in your account.

Points earned on a refunded order are reversed. Where they have already been spent, section 7 of the Campaign Terms explains what happens to the balance.

Once an order has been dispatched it cannot be cancelled, only returned. Whether a return is accepted, within what period and in what condition, is set per campaign and published on that campaign’s page.