Campaign Terms

1. What these terms cover

These terms apply to every campaign run by COMPANY LEGAL NAME (“Coforyou”, “we”) on this site. Taking part in a campaign — submitting a purchase claim, earning points from it, or accepting a prize — means you accept them.

Each campaign also has its own purchase window, approved channels, claim deadline and points ceiling. Those are published on the campaign’s own page and in the claim form, and they are listed in full at the end of this document. Where a campaign’s published details differ from a general rule here, the campaign’s details apply.

2. Who can take part

You need a Coforyou member account, registered with a mobile number we can verify. One account per person. Points, tier status and prizes belong to the account that earned them and cannot be transferred, combined or sold.

• Minimum age: MINIMUM AGE.
• Territories where campaigns are open: TERRITORIES.
• Employees of Coforyou, of a campaign’s partner brands, and their immediate families are not eligible for prize draws.

3. Purchase window and approved channels

A purchase qualifies only if it was made inside the campaign’s purchase window and through one of that campaign’s approved channels — typically the brand’s official store, its flagship on a named marketplace, or a named partner retail counter.

Purchases made outside the window, or through any other channel, do not qualify. This includes resellers, parallel imports and unofficial marketplace listings, even where the product is genuine. We cannot verify a purchase the partner brand cannot see in its own records.

4. Submitting a claim

Claims are submitted from your member account. You will be asked for the campaign, the channel you bought through, the purchase date, the amount, and a legible receipt or order confirmation.

The claim deadline is later than the purchase window closes, so there is time to submit after the campaign ends. Both dates are published per campaign. A claim submitted after its deadline will not be assessed.

• The receipt must show the channel, the purchase date and the amount paid.
• One claim per purchase. A receipt already claimed cannot be submitted again.
• Each campaign has a maximum number of points one member can earn from it, however many qualifying purchases they make.

5. How points are credited

Points are credited in two stages, and the two do different things. Understanding the difference matters, because your balance can show points you cannot yet spend.

First, when our team approves your claim, the points are credited to your account and count toward your membership tier straight away.

Second, when we receive and reconcile the partner brand’s own sales record for that purchase, those points become spendable. Until that reconciliation completes, the points are visible in your balance and count toward your tier, but cannot be redeemed. Your account shows which part of your balance has cleared.

Reconciliation depends on the partner brand’s reporting schedule, so the interval between the two stages varies by campaign.

6. When a claim is not approved

A claim may be returned to you for more information, or rejected. Where we can tell you why, we do — the reason appears on the claim in your account.

• The receipt is unreadable, incomplete, or does not show a qualifying channel.
• The purchase falls outside the campaign’s window.
• The same purchase has already been claimed.
• The campaign’s points ceiling for your account has been reached.
• The partner brand’s reconciliation does not show the purchase, or shows it as returned or refunded.

7. Returns, refunds and reversal

If a claimed purchase is later returned, refunded or cancelled, the points awarded for it are reversed. Where those points have already been spent, we may recover the difference from your balance, which can leave it negative until further points are earned.

A prize already collected is not reclaimed for this reason alone, unless the underlying purchase was fraudulent.

8. Prize draws and winner selection

Some campaigns include a prize draw. Where they do, the campaign page states how entries are earned, when the draw takes place, and what the prize is.

Entries are only valid once the claim that earned them has been approved. Winners are selected at random from the valid entries. The draw is final and we do not enter into correspondence about the selection itself, though you may raise an error in your own account record at any time.

9. Winner announcements are public

Winners are published on a public page on this site, which anyone can reach without signing in and which search engines may index.

What we publish is deliberately partial: a shortened form of your name and the last four digits of your member number, together with the campaign, the prize and the draw date. Your full name, contact details, address and delivery arrangements are never shown publicly — they appear only inside your own account.

If you would rather not appear at all, tell us before the draw closes and we will record that against your account.

10. Collecting a prize

If you win, the prize appears in your account with a collection deadline. You confirm your delivery details there. We may ask you to verify your identity before a prize is released.

Prizes are delivered by courier to an address in an eligible territory. Prizes cannot be exchanged for points, cash or a different item. Where a prize becomes unavailable, we may substitute one of equal or greater value.

Any tax or duty arising on a prize is WHO BEARS TAX AND DUTY.

11. If the collection deadline passes

If you do not confirm your collection details before the stated deadline, the prize is released and is no longer held for you. The record stays in your account marked as expired.

Your points are not affected. Missing a prize deadline costs you the prize and nothing else — no points are deducted and your tier does not change.

12. Changing or ending a campaign

We may change a campaign’s dates, channels or rewards, or end a campaign early, where a partner brand withdraws, stock runs out, or something goes wrong that we cannot reasonably fix. Where we do, claims already approved are honoured.

13. Fraud and disqualification

Submitting altered or fabricated receipts, claiming purchases you did not make, or operating more than one account, will result in the claims being rejected and may result in the account being closed and points and prizes withdrawn.

14. Current campaign details

These are the campaigns open now, with the rules that apply to each. They are the same values the claim form enforces.